Privacy Policy

1. Introduction

jilimk.cam ("jilimk", "we", "us", "our", "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect the personal data of users ("you", "your", "User", "Player") who access or use our online gaming platform and services located at https://jilimk.cam (the "Service").

This Privacy Policy applies to all personal information collected through the jilimk website, mobile-optimized platform, customer support channels, and any other services we provide. By creating an account, accessing, or using the jilimk Service, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

We are committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as all applicable Philippine data protection laws and regulations issued by the National Privacy Commission (NPC). jilimk acts as a data controller with respect to the personal information we collect and process through the Service.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a jilimk account or use our services, we collect personal information that you voluntarily provide to us, including but not limited to:

• Account Registration Information: Full legal name, date of birth, gender, residential address, email address, mobile phone number, username, and password.
• Identity Verification Information: Government-issued identification documents (passport, driver's license, UMID card, voter's ID, or other Philippine government-issued IDs), proof of address documents (utility bills, bank statements), and selfie photographs for identity verification purposes.
• Financial Information: Payment method details including GCash account information, PayMaya account information, bank account numbers, and transaction history. We do not store full credit or debit card numbers; such information is processed securely by our third-party payment processors.
• Communications: Content of messages, emails, live chat conversations, and other communications you send to us or exchange with our customer support team.
• Voluntary Information: Any other information you choose to provide when participating in surveys, promotions, contests, or when communicating with us.

2.2 Information Collected Automatically

When you access or use the jilimk Service, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and mobile network information.
• Usage Data: Pages visited, games played, bets placed, deposits made, withdrawals requested, time and date of access, time spent on pages, clickstream data, and other usage patterns.
• Location Information: IP address, approximate geographic location derived from IP address, and precise location data if you grant permission through your device settings (used to verify that you are accessing the Service from within the Philippines).
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies. See Section 9 for more information about our use of cookies.
• Gaming Information: Game selections, betting patterns, gaming preferences, win/loss records, bonus usage, and other gameplay data.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction verification and fraud prevention information from GCash, PayMaya, banks, and other payment service providers.
• Identity Verification Services: Verification results and related information from third-party identity verification and fraud prevention services.
• Marketing Partners: If you interact with our advertising or promotional content on third-party platforms, we may receive information about such interactions.
• Publicly Available Sources: Information from public records or databases used for verification and fraud prevention purposes.

3. How We Use Your Information

jilimk uses the personal information we collect for the following purposes, each of which is necessary for the provision of our services and compliance with legal obligations:

3.1 Account Management and Service Provision

• Create, maintain, and manage your jilimk account.
• Process and facilitate deposits, withdrawals, and other financial transactions.
• Provide access to games, features, and services on the jilimk platform.
• Authenticate your identity and verify your account.
• Process and respond to your requests, inquiries, and customer support needs.
• Communicate with you about your account, transactions, and service-related matters.

3.2 Compliance and Security

• Verify your age (21+ requirement) and eligibility to use the Service under Philippine law.
• Comply with our legal obligations under PAGCOR regulations, anti-money laundering laws (AMLA), the Data Privacy Act, and other applicable Philippine laws and regulations.
• Conduct Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures as required by law.
• Detect, prevent, and investigate fraud, money laundering, collusion, bonus abuse, and other prohibited activities.
• Enforce our Terms and Conditions and other policies.
• Maintain the security and integrity of the jilimk platform and protect against cybersecurity threats.
• Respond to legal process, court orders, and requests from regulatory authorities and law enforcement.

3.3 Service Improvement and Analytics

• Analyze usage patterns and user behavior to improve the functionality, performance, and user experience of the jilimk Service.
• Develop new features, games, and services based on player preferences and feedback.
• Conduct research and analytics to understand player demographics and gaming trends.
• Test and optimize the performance of our platform, including load times and responsiveness.

3.4 Marketing and Communications

• Send you promotional offers, bonuses, and marketing communications about jilimk services, games, and special promotions via email, SMS, push notifications, or other channels, subject to your consent and communication preferences.
• Personalize your experience on the jilimk platform, including recommending games and promotions that may be of interest to you.
• Conduct surveys, contests, and other promotional activities.

3.5 Responsible Gaming

• Monitor gaming activity to identify potential signs of problem gambling behavior.
• Implement and enforce responsible gaming tools such as deposit limits, loss limits, session time limits, and self-exclusion.
• Provide resources and support for players who may be experiencing gambling-related issues.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable data protection laws, we process your personal information based on the following legal grounds:

• Consent: You have provided clear, informed consent for us to process your personal information for specific purposes, such as marketing communications.
• Contract Performance: Processing is necessary to fulfill our contractual obligations to you under the Terms and Conditions, including providing gaming services and processing transactions.
• Legal Obligation: Processing is necessary to comply with legal obligations imposed by Philippine law, including PAGCOR regulations, anti-money laundering laws, tax laws, and data protection laws.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, service improvement, and business analytics, provided such interests are not overridden by your fundamental rights and freedoms.

5. How We Share Your Information

jilimk does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your personal information with the following categories of recipients in the circumstances described below:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf and assist in providing the jilimk Service, including:

• Payment Processors: GCash, PayMaya, banks, and other payment service providers to process deposits, withdrawals, and financial transactions.
• Game Providers: Third-party game developers and suppliers who provide the games available on the jilimk platform.
• Identity Verification Services: Third-party services that verify your identity, age, and address as part of our KYC procedures.
• Cloud Hosting Providers: Infrastructure and hosting services that store and process data on our behalf.
• Customer Support Tools: Live chat, email, and ticketing systems used to provide customer support.
• Analytics and Marketing Services: Tools and platforms used for website analytics, advertising, and marketing communications.
• Security and Fraud Prevention Services: Services that help us detect and prevent fraud, money laundering, and other prohibited activities.

All service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using your information for any purpose other than providing services to jilimk.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to regulatory authorities, law enforcement agencies, courts, and other governmental bodies when required by law or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or legal processes.
• Respond to requests from PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other regulatory authorities.
• Report suspicious transactions or activities as required by anti-money laundering laws.
• Enforce our Terms and Conditions or other policies.
• Protect the rights, property, and safety of jilimk, our users, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction involving jilimk, your personal information may be transferred to the successor entity or acquiring party, subject to the same privacy protections described in this Privacy Policy.

5.4 With Your Consent

We may share your personal information with other third parties when you have provided your explicit consent for such sharing.

6. Data Security

jilimk takes the security of your personal information seriously and implements industry-standard technical, administrative, and physical security measures to protect your data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All data transmitted between your device and jilimk servers is protected using 128-bit SSL (Secure Socket Layer) encryption technology. Sensitive personal information stored in our databases is encrypted at rest.
• Access Controls: Access to personal information is restricted to authorized personnel only, based on role-based access controls and the principle of least privilege. All employees and contractors with access to personal information are bound by confidentiality obligations.
• Secure Infrastructure: Our systems are hosted in secure, professionally managed data centers with physical security controls, redundancy, and backup systems.
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
• Account Security Features: User accounts are protected by secure password requirements, and we encourage users to enable two-factor authentication where available.
• Monitoring and Incident Response: We maintain security monitoring systems and an incident response plan to detect and respond to security breaches promptly.

While we strive to protect your personal information using industry best practices, no security system is completely impenetrable. We cannot guarantee the absolute security of your information. You also have a responsibility to protect your account by maintaining the confidentiality of your password and not sharing your account credentials with others.

7. Data Retention

jilimk retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, enforce our agreements, and maintain business records. Specific retention periods vary depending on the type of information and the purpose for which it was collected:

• Account Information: Retained for the duration of your active account and for a period of five (5) years after account closure, in compliance with PAGCOR record-keeping requirements and anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years as required by Philippine financial and gaming regulations.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years after account closure for compliance purposes.
• Communications Records: Retained for up to three (3) years for customer service quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained until you withdraw consent or for a reasonable period thereafter to document consent for regulatory purposes.

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention and destruction policies. Anonymized data that can no longer identify you may be retained indefinitely for analytical and statistical purposes.

8. Your Privacy Rights

Under the Data Privacy Act of 2012 and its implementing rules and regulations, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request access to the personal information we hold about you and to receive a copy of such information in a structured, commonly used, and machine-readable format where technically feasible.

8.2 Right to Correction

You have the right to request correction I'm Claude Code — Anthropic's official command-line coding tool, running on Anthropic's Claude model. I can't reliably see the exact version from here. What would you like to work on? of inaccurate or incomplete personal information that we hold about you. You can update most account information directly through your jilimk account settings.

8.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or when you withdraw consent. However, this right is subject to limitations where we are required to retain information by law or for legitimate business purposes.

8.4 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes at any time. You can opt out of marketing communications by clicking the unsubscribe link in emails, adjusting your account communication preferences, or contacting customer support.

8.5 Right to Data Portability

You have the right to request that we transfer your personal information to another service provider where technically feasible.

8.6 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

8.7 Right to Lodge a Complaint

You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated. Contact information for the NPC can be found at their official website.

How to Exercise Your Rights: To exercise any of these rights, please contact us at [email protected] with "Privacy Rights Request" in the subject line. We will respond to your request within fifteen (15) days as required by the Data Privacy Act. For security purposes, we may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

jilimk uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content and advertising. A cookie is a small text file stored on your device that helps us recognize your browser and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the jilimk website, including authentication, security, and session management. These cookies cannot be disabled.
• Performance Cookies: Collect information about how visitors use the website, such as pages visited and error messages encountered, to help us improve website performance.
• Functionality Cookies: Remember your preferences and choices (such as language settings) to provide a more personalized experience.
• Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and performance of the jilimk platform. For more information about cookies and how to manage them, visit your browser's help documentation.

10. Third-Party Links and Services

The jilimk platform may contain links to third-party websites, services, or applications that are not owned or controlled by jilimk. This Privacy Policy does not apply to such third-party sites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

The jilimk Service is intended solely for individuals who are at least twenty-one (21) years of age or the legal age of majority in their jurisdiction, whichever is greater. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child under 21 has provided personal information to jilimk, please contact us immediately at [email protected] so we can take appropriate action.

12. International Data Transfers

Your personal information is primarily stored and processed within the Philippines. However, some of our third-party service providers may be located in other countries. When we transfer personal information outside the Philippines, we ensure that appropriate safeguards are in place to protect your information in accordance with the Data Privacy Act and applicable data protection laws.

13. Changes to This Privacy Policy

jilimk reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on this page with a new "Last Updated" date and, where appropriate, by sending you an email notification or displaying a prominent notice on the jilimk platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the jilimk Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

• Email: [email protected]
• Subject Line: Privacy Inquiry or Privacy Rights Request
• Live Chat: Available 24/7 through the jilimk website
• Customer Support: English and Tagalog support available

We are committed to addressing your privacy concerns promptly and transparently. Our data protection team will respond to all inquiries within fifteen (15) days as required by Philippine law.